r444 1 Privacy PolicyWhat we store, and why

What This Policy Covers

This policy covers everything published on r4441.bar: the casino lobby, the sports pages, the cashier, the r444 1 app and the live chat window. It applies to players who register from Bangladesh and to visitors who only browse. It does not cover the wallets you pay with. bKash, Nagad, Rocket and Upay each run their own privacy rules, and those rules govern what you keep inside their apps rather than what reaches us.

Ticking the box on the registration form means you accept this policy along with the Terms & Conditions. If either document does not suit you, do not open an account.

What We Record When You Register

We ask for the minimum r444 1 needs to run an account and to pay you out. Nothing on this list is collected for advertising.

Account details

Your name as printed on your ID, your date of birth, your mobile number and the password you choose. The date of birth matters because play is limited to adults. The mobile number is what we use for one-time codes and for sign-in recovery.

Payment records

The bKash, Nagad, Rocket, Upay or bank transfer reference behind every deposit and withdrawal, with the amount and the time it was sent. Your wallet PIN never reaches us. The wallet app holds it, and no member of our team will ask you for it.

Device and play records

IP address, phone model, browser version, pages opened, games launched, bets placed and the times you sign in. These records let us see one handset running two accounts, and they help us close bonus abuse before it spreads to other players.

Why We Keep It, and Who Reads It

Your data is used for five jobs, in this order of priority:

• Running your account: signing you in, applying your bonus, showing your balance and settling each bet.
• Moving money: confirming a deposit, queueing a withdrawal and checking that the wallet owner matches the account holder.
• Keeping the lobby fair: catching multi-accounting, automated betting and bonus farming.
• Meeting legal duties: confirming age, keeping transaction records and answering lawful requests from regulators.
• Improving the product: finding games that load slowly and forms where players give up halfway.

We do not sell your name, number or ID to anyone, and we do not rent player lists to advertisers. Staff see only the records their role needs, so a chat agent cannot open your identity file.

Identity Checks Before Your First Withdrawal

Before your first withdrawal we confirm who you are. Usually that means one clear photo of your National ID Card (NID), passport or driving licence, plus a selfie if the picture is blurred or the name does not match. Review takes up to 24 hours, and live chat can tell you where your file sits in the queue.

When a name does not match

A spelling difference between your bKash account and your NID is the most common reason a withdrawal stalls. Send the corrected document and the payment team will check it again. You keep the same place in the queue.

How Long Records Stay on File

We keep your account record for as long as the account is open. After you close it, transaction and identity records stay on file for the period Bangladeshi anti-money-laundering rules require, then they are deleted or reduced to anonymous statistics. Play logs are kept for a much shorter stretch, because they only matter while a dispute is fresh.

These times are typical, not promised. A bank holiday, a mismatched name or a request for extra documents can push a payment into the next working day.

Cookies and Sign-In Memory

A cookie is a small file your browser keeps so the site remembers you between page loads. We set three kinds: a session cookie that keeps you signed in, a security cookie that helps us notice a hijacked session, and a preference cookie that remembers your language and your BDT ৳ display. None of them contains your password.

You can clear cookies whenever you like. Clearing the session cookie signs you out; clearing everything resets saved preferences. Blocking all cookies breaks the cashier and the game lobby, because both rely on the session to know which account is playing.

Who We Share Data With

Game providers such as Spribe, Pragmatic Play, JILI, CQ9, FA Chai, Red Tiger and Ezugi receive a session token, not your name, so that a round can load and settle. Payment partners receive the reference, the amount and the name on your wallet. Our hosting and chat suppliers process data only on our written instruction. Regulators and law enforcement receive records when a request is lawful and specific.

We pass nothing to advertising networks, and we run no third-party tracker scripts on cashier pages. If a supplier ever needs more than a token, this page is updated before that change happens.

What You Can Ask r444 1 to Change

You can ask for a copy of what we hold, ask us to fix a misspelled name or an old address, ask us to stop sending promotions, and ask us to close the account. Open live chat, say clearly what you want, and the agent will log the request and pass it to the data team.

Two limits apply. We cannot delete records we are required by law to keep, and we cannot delete anything while a withdrawal dispute or a fraud investigation is open. Everything else is handled inside a reasonable window, and you get a written answer either way.

Keeping Your Account Out of the Wrong Hands

Most account takeovers start with a shared phone or a password reused from another site. Pick a password you have not used elsewhere, keep the app updated, and do not let a friend check a game on your signed-in handset. Switch on the new-device alert in your profile so a fresh login appears in your history.

If your phone is lost or stolen, message live chat at once. Support can pause withdrawals while you reset the password and verify again with your NID.

Straight Answers About Your Data

Where to Send a Data Question

Every data request starts in live chat, which is staffed 24/7 and reachable from any page, including the help centre. Say what you want in one line: a copy, a correction, or a closure. You will get a ticket number, and the same number works if you return a week later to check progress.